When Doubek Medical Supply & Pharmacy decided to implement the use of FleetTraks™ HMEGPS units they were not expecting such immediate and effective change throughout their company. Here is what Patrick Beauchamp had to say:
Eliminated unnecessary overtime
“The installation had an instant and direct affect on our ability to serve our client base in a most efficient manner. Fraudulent overtime was immediately eradicated.”
Increased accountability
“Accountability has increased exponentially. Instantly, our drivers became directly involved in successful delivery fulfillment and delivery problem resolution. The installation of FleetTraks HMEGPS has also yielded secondary delivery runs that were previously non-existent. On the rare occasion of a lighter delivery day, a 'short day' has actually emerged as a ‘non-overtime compensated SHORT DAY.’”
Increased orders, increased delivery range
“Installation of HMEGPS actually allowed us to increase the number of legitimate miles driven, and this was in direct correlation with a marked increase in delivery orders. Our delivery range has also increased substantially.”
Increased efficiency
“Customer Service is now empowered with the ability to give real-time logistical information to client inquiries. This has resulted in increased efficiency and the best use of time.”
Boost in morale
“A tangible increase in the cooperation level between the office staff and the delivery technicians has resulted in an obvious morale boost. Customer service now enjoys a 'Get it done' attitude towards delivery fulfillment.”
Increased control over spending
“Management is now able to exert control over expenditures. They can factor in the cost of delivery and previously unexplained overtime payroll expenses have been eliminated.”
FleetTraks HMEGPS brought us success at every turn!